Ladderocity is a performance management platform built specifically for the fire service. It gives fire departments the tools to document performance, encourage professional growth, improve communication, and make more informed personnel decisions—all in one centralized, easy-to-use system.
👩🚒 Built for Fire Departments
Unlike general HR software, Ladderocity uses fire service language, workflows, and priorities. Whether you're managing evaluations, tracking ongoing performance, or recognizing standout behavior, Ladderocity is designed to feel like it was made for your department—because it was.
Key Features
✅ Performance Evaluations
Ladderocity simplifies formal reviews with custom evaluation templates, clear scoring systems, and automatic tracking of completed and upcoming reviews. Evaluation types (Quarterly, Probationary, Annual, etc.) are fully customizable.
📋 Activities
Activities allow supervisors to document important interactions and events—whether positive, neutral, or corrective. These can include things like commendations, policy reminders, or disciplinary conversations. Activities roll into the employee’s review history for full transparency.
🏅 Salutes (Peer Recognition)
Foster a positive culture with Salutes—quick notes of appreciation or recognition from peers or supervisors. These help reinforce morale and highlight the small wins that often go unnoticed.
📂 Competencies
Track job-specific skills and performance metrics over time. Ladderocity supports fire-service-focused competencies like incident command, hose deployment, and hazardous materials knowledge—helping departments assess readiness and training needs.
🔍 Reports
Ladderocity gives leadership access to real-time reports to analyze trends in performance, documentation, and supervisor engagement. Competency comparison reports help evaluate progress across individuals or crews.
🧑🤝🧑 User & Team Management
Admins can manage users by rank, shift, platoon, or division. Assign supervisors, set roles and permissions. Flexible enough to match your department’s structure—big or small.
🛠️ Custom Settings
From creating your own Activity Types to setting custom evaluation templates and defining rating scales, Ladderocity gives you the flexibility to tailor the system to your department’s preferences.
Why Fire Departments Use Ladderocity
✅ Improves accountability and consistency
🕒 Saves time on paperwork and performance tracking
🔎 Makes evaluations data-driven—not memory-based
📈 Builds a history of performance that follows the employee
🤝 Strengthens communication between leadership and line staff
For any questions or personalized onboarding assistance, contact your account manager or reach out to support@ladderocity.com.